Privacy Policy

(As of 12/16/2018)

This is our privacy policy which explains how we process your personal data and how we protect your privacy at Your Final Touch www.yourfinaltouch.com

Essential information we collect

In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, or the indication that you logged in. We do that in order to:

  • remember who you are after you log in so that you do not need to authenticate at each click;
  • remember if you put something in your shopping cart before you decide to checkout;
  • let you browse between products without having to start back from the home page at each click;
  • control that your data is processed securely; and
  • monitor if our website is running with the high performance we are dedicated to providing.

We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites use. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating our site.

Order information you expressly provide

If you buy something from our store, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, your email address and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalize your purchase with the payment.

Accounts

You can sign up for an account if you’d like. This will make us happy because it confirms your interest in our store. It should also make you happy because we will remember your information and, when you decide to buy our products, you do not have to provide all of your information over again -- you just have to log-in. Before registering your account we will ask you to expressly provide your consent to this privacy policy. Only if you give us your consent will we open your account. We also give you the option to easily withdraw your consent and delete your account by contacting us at yfthairbows@gmail.com

Partial Purchases

If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest in shopping with us. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.

Personalization

We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link). This is very similar to the “essential information,” but we use it to provide you with a personalized experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications.

Newsletter and other emails

If you visit our site or complete a purchase with us we may send you future e-mails to alert you to new content, products, promotions, or other information we think would interest you. You may opt-out to stop receiving these messages.

How do we process your information?

We use an external provider to run our store, BigCommerce. BigCommerce is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy Shield here on the official site of The International Trade Administration (ITA), U.S. Department of Commerce. Through BigCommerce, we also use other, highly specialized external providers to provide the most competitive services. We do need to pass your information to them in varying degrees so that they can help us provide these services. For example:

Payment: For your convenience, our website provides links to third party payment processors. Once you link to one of these third party processors you are no longer on our site and are subject to the privacy policies of that website. We have no control over the privacy policies of these third party websites. You should carefully review the privacy statements of any other websites that you visit, because those privacy statements will apply to your visit to those other websites.

Shipping: We use the United States Postal Service (USPS) to ship our orders

Partnering with highly specialized external companies like these mentioned above allows us to focus on selling great products and providing superior customer service.

How can you control your personal data?

If you are one of our customers who is in the EU, and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honored to enforce without undue delay: Access, Correct, Erasure, Port, Object. If you are unable to do these yourself on our website, please reach out to us and we will be more than happy to help.

Children's Privacy

We do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use our website only with the involvement of a parent or guardian. We do not knowingly collect personal information from users in this age group.

How long do we keep your data?

We keep your data for as long as you have an account with us. We also keep some data for security investigation purposes. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.

Do we have any legal obligations when handling your data?

Yes, we do. We might need to share your personal information to comply with applicable legal obligations.

Who can you reach out to for privacy matters?

Just get in touch with us at yfthairbows@gmail.com

Do you need to lodge a complaint?

If you have any privacy complaint, you have the right to lodge a complaint with our supervisory authority, which in the US is generally considered to be the Federal Trade Commission.

Updates

This privacy policy is subject to change at any time. However, if we update our Privacy Policy to reflect a significant change or improvement of our services or a new legal obligation, we will publish the new version on our website.