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FAQ

Answers to most common questions about products, orders, shipments, and returns.
Shipping & Processing
How long will it take to receive my order? Plus

All items are handmade and typically ship within 3-5 business days. Delivery time depends on the shipping option you choose at checkout (USPS Ground, Priority, or Express).

Do you offer free shipping? Plus

Yes! We offer free U.S. shipping on all orders of $35 or more.

Where are your products shipped from? Plus

All orders are packed and shipped from Prospect Heights, Illinois.

Product Questions
Are your bows and headbands handmade? Plus

Yes! Every bow, headband, and accessory is handmade using carefully sourced materials like satin, velvet, grosgrain ribbon, and more.

Do you offer matching sets for siblings or bridal parties? Plus

Absolutely! We love custom requests. Please message us for coordinating bows, headbands, or bow ties for events or groups.

Are your accessories safe for babies or newborns? Plus

Yes — our baby bows and headbands are made with gentle, soft materials and are designed to be comfortable for delicate heads.

NEVER leave children unattended or sleeping while wearing ANY hair accessories from Your Final Touch. Products may contain parts that can pose a choking hazard or strangulation.

Orders & Customization
Can I request a custom order? Plus

Yes! If you’d like a specific color, size, or clip type, feel free to contact us. We love creating custom bows and sets for weddings, gifts, and special occasions.

Can I cancel or modify my order? Plus

If your order hasn’t been made or shipped yet, feel free to contact us as soon as possible — we’ll do our best to make any changes for you.


Returns & Exchanges
Do you accept returns or exchanges? Plus

Yes! Please contact us within 14 days of delivery. Items must be unused and in original packaging.

Are custom orders returnable? Plus

Custom orders are final sale, but if there’s a problem with your order, please reach out and we’ll make it right.